How to Prepare for a Power Outage
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We need to know so we can assist you before and during an emergency or power outage.
Or, call us toll-free at 1-877-434-4100, weekdays, from 8 a.m. to 7 p.m. Telecommunications Relay Service is available for the hearing impaired by calling 711.
Home Prep Checklist
- Don't get caught in the dark. Have a lights-out kit that's well stocked and handy. Be sure to include flashlights, fresh batteries, and a battery-operated radio or TV so that you can tune to local stations for updates.
- Take charge. Make sure your cell phone and other electronic devices are fully charged. You may also want to have portable charger on hand to recharge your devices in case of a power outage.
- Keep it cool. Turn your freezer and refrigerator to the coldest setting. It will help keep food cool longer if the power goes out.
- Watch your water. Stock up on bottled water, and fill up your bathtub and spare containers.
- Plug protection. Be sure to protect major appliances, computers, and other electronically sensitive equipment by either unplugging them or using a surge protector.
- Fill or charge 'er up. Fill your car's gas tank ahead of time. If you have an electric vehicle, be sure your EV is charged between 75-90%. Can’t charge at home? Take your vehicle to a publicly accessible Level 2 or DCFC Fast Charger.
Download the Emergency Action Planner (PDF).