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How to Prepare for a Power Outage

Make Sure Your Contact Information Is Up to Date

Let us know how to reach you in an emergency. You can update your phone number, email, and mailing address online.
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Sign up so you can let us know when the power goes out and receive status updates on your cell phone. Text REG to OUTAGE (688243) to get started.
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Pay your bill, get energy insights, and report and check outages with your cell phone.
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Does someone in your household use life-support equipment?

We need to know so we can assist you before and during an emergency or power outage.
Learn How

Or, call us toll-free at 1-877-434-4100, weekdays, from 8 a.m. to 7 p.m. Telecommunications Relay Service is available for the hearing impaired by calling 711.

Home Prep Checklist 

  • Don't get caught in the dark. Have a lights-out kit that's well stocked and handy. Be sure to include flashlights, fresh batteries, and a battery-operated radio or TV so that you can tune to local stations for updates.
  • Take charge. Make sure your cell phone and other electronic devices are fully charged. You may also want to have portable charger on hand to recharge your devices in case of a power outage.
  • Keep it cool. Turn your freezer and refrigerator to the coldest setting. It will help keep food cool longer if the power goes out. 
  • Watch your water. Stock up on bottled water, and fill up your bathtub and spare containers.
  • Plug protection. Be sure to protect major appliances, computers, and other electronically sensitive equipment by either unplugging them or using a surge protector.
  • Fill or charge 'er up. Fill your car's gas tank ahead of time. If you have an electric vehicle, be sure your EV is charged between 75-90%. Can’t charge at home? Take your vehicle to a publicly accessible Level 2 or DCFC Fast Charger.

Download the Emergency Action Planner (PDF).

Download Getting your lights back on after a storm (PDF)