Beware of Scammers

Watch out: Scammers are out there pretending to be from Orange & Rockland. Don't be a victim. Beware of these common scams.

Phone Scams

In one of the most prevalent phone scams, a caller may:

  • Pretend to be from Orange & Rockland. They may even manipulate your caller ID to display Orange & Rockland's name.
  • Threaten to turn off your power or gas within an hour.
  • Demand immediate payment — often by prepaid debit card.

Door-to-Door Scams

When someone comes to your door claiming to be from Orange & Rockland, ask for credentials. It's not rude, it's safe.

How to Recognize Our Employees

Here's how to tell a real Orange & Rockland employee from a fake one.

  • An employee will readily prove their identity. An imposter won't.
  • An employee will wear a photo ID with their name and employee number.
  • An employee will gladly give you their supervisor's name, the unique "ticket" number assigned to your job, and ask you to call O&R's Security Services at 1-845-577-3526 or 1-877-434-4100 to verify their identity.

Suspect a scammer?

Call the police or O&R's Security Services at 1-845-577-3526 or 1-877-434-4100.

Keep others safe. Share these tips with your neighbors, family members, and the elderly.