Skip to Main Content
An Orange and Rockland employee

Contact Orange & Rockland

Whether you call, write, or visit we will do our best to provide quick and courteous service.

Gas Emergency

If you smell gas or suspect a gas leak, leave the area and call 911. You can also report gas odors by calling

1-800-533-LEAK (5325)

Electric Emergency Service Line

If you see a downed power line, keep your distance and call 911, or call

1-877-434-4100

Report a Service Issue

Let us know if you’re having trouble with your service, such as an outage or flickering lights. You can also see if an outage has been reported in your area.
Report Issue

Customer Service and Questions

Call

Call us, Monday–Friday (except holidays)
8 a.m.–7 p.m.

1-877-434-4100

Telecommunications for the deaf (TTY)


Monday–Friday (except holidays)
8 a.m.–7 p.m.

(TTY) 711

Language Translation Service Line


Speak with us through an interpreter, toll-free
Monday–Friday (except holidays)
8 a.m.–7 p.m.
 
1-877-434-4100, then "0"



Visit

Due to the coronavirus, O&R walk-in business centers are closed. Please use our online services or call 1-877-434-4100.

Rockland County, NY
390 W. Route 59, Spring Valley, NY
CLOSED

Orange County, NY
500 Route 208, Monroe, NY
CLOSED

Orange County, NY
15 Jersey Ave., Port Jervis, NY
CLOSED

Write

If you prefer to write to us, include your account number and as much information as you can about your question or problem.

Orange & Rockland
390 W. Route 59
Spring Valley, NY 10977

Email

Email

In the case of a gas or carbon monoxide emergency, evacuate the area immediately and call 911

For questions related to disconnected service or credit notice, please call us at 1-877-434-4100.

For all other matters, please fill out this form and we’ll contact you within 48 hours.

 

Holidays

January

New Year's Day
Martin Luther King Day

February

Presidents' Day

May

Memorial Day

July

Independence Day

September

Labor Day

October

Columbus Day

November

Veterans Day
Thanksgiving Day
Day after Thanksgiving

December

Christmas Day

Thank you!

Your message has been successfuly sent. We will contact you very soon!

Error: Sorry, an error has occurred

Error: Please try again later.

ajax loader animation