Server Maintenance:O&R’s My Account and Outage Reporting will be implementing upgrades on Oct. 21, from 1 am to 5 am. During that time, you will not be able to make online payments or report outages. Please call Customer Assistance at 877-434-4100 during that period for assistance.

Preventing & Recovering From Outages

We take a lot of steps to prevent outages and recover from them quickly. Find out more about what we do, and what you can expect if you’re caught in an outage.

Was this information helpful?