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Preventing & Recovering From Outages

We take a lot of steps to prevent outages and recover from them quickly. Find out more about what we do, and what you can expect if you’re caught in an outage.

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How to Prepare for a Power Outage

When a heat wave or major storm is on the way, make sure you're ready.

Prepare for Outages
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What to Do If Your Power Goes Out

Get step-by-step instructions for dealing with a power outage.

See the Steps
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How We Respond to Outages

Find out what we do to address an outage.

See Restoration Efforts
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What We’re Responsible for Repairing After Outages

Homeowners are responsible for some equipment at their homes.

Learn the Difference
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Preventing Outages With Tree Trimming

See how valuable tree trimming can be when it comes to preventing outages.

Get Trimming Information
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How to get your Gas Service Back

If we do shut the gas, our priority is restoring your service as safely and quickly as possible.

Learn More