Submitting a Meter Reading
How to Read a Meter With a Digital Display
If your meter has a digital display, simply enter the numbers exactly as they appear.
How to Read a Meter With a Dial
-
RULE 1
If the arrow is between the numbers, record the smaller number—unless it’s between 0 and 9. Then, record 9.
-
Rule 2
If the arrow is on a number, look at the dial to the right. If that dial’s arrow is between 9 and 0, subtract 1 from the number the arrow indicates.
-
Rule 3
If the arrow is on a number, look at the dial to the right. If that dial’s arrow is between 0 and 1, record the number as the arrow indicates.
-
Rule 4
On the rightmost dial only, if the arrow is pointing directly at a number, record that number.
Submit Your Meter Reading
To submit the reading, either contact Customer Assistance or use our online form within 24 hours of our Meter Reader's visit to avoid an estimated bill. Please use the account number on your energy bill.