How to Submit a Meter Reading
Submit Your Meter Reading
Submit a Form Online
Call 1-1877-434-4100 within 24 hours of your meter reading.
How to Read a Meter With Dials
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RULE 1
If the arrow is between the numbers, record the smaller number—unless it’s between 0 and 9. Then, record 9.
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Rule 2
If the arrow is on a number, look at the dial to the right. If that dial’s arrow is between 9 and 0, subtract 1 from the number the arrow indicates.
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Rule 3
If the arrow is on a number, look at the dial to the right. If that dial’s arrow is between 0 and 1, record the number as the arrow indicates.
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Rule 4
On the rightmost dial only, if the arrow is pointing directly at a number, record that number.
How to Read a Meter With a Digital Display
If your meter has a digital display, simply enter the numbers exactly as they appear.
Schedule an Appointment
You can schedule a meter reading appointment by contacting us through our online form or by calling 1-877-434-4100.
If you recently stopped service and have a smart meter, your final bill will be based on your actual usage up until when your service stops. If not, your final bill will be estimated based on your past energy use. Don’t want an estimated bill? You can either pay for Orange & Rockland to read your meter within two days of closing your account or, if you have access to your meter, you can submit your own reading.
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