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Steps

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Start Service

Where do you need service?

ALL FIELDS REQUIRED, UNLESS OTHERWISE NOTED

BY ADDING YOUR ACCOUNT INFORMATION YOU’LL BE ABLE TO MANAGE SERVICE, PAY BILLS, ENROLL IN SPECIAL PROGRAMS, AND MORE—ALL ONLINE

  • If your address is not listed, please call 1-877-434-4100 for further assistance.

Life-Support Equipment

ALL FIELDS REQUIRED, UNLESS OTHERWISE NOTED

Will anyone living at the new address require the use of life-support equipment?

Start Service

When do you want service to start?

ALL FIELDS REQUIRED, UNLESS OTHERWISE NOTED

Start service requests can only be made within 30 days of when you want service to start. If your start date is further than 30 days away, call us at 1-877-434-4100.

Let's Double-Check Your Identity

Everything look right?

Service Address and Start Date

  • Customer Address

  • Start Date

Identification Details

  • First Name

  • Last Name

  • Date of Birth

Account Holder Profile

  • Email Address

  • Phone Number

  • Mailing Address

Additional Information

  • Are you 62 years of age or older and live alone?

  • Are all members of your household 62 or over, with the reamining members of the household under the age of 18?

  • Is anyone in the household disabled or blind? If Yes, are all the other people in the household over 62 years old or disabled or blind?

  • e*Bill
  • Pay Your Bill Automatically

    Payments will be deducted 10 days after your billing date.

    Don’t want to enroll? Skip
    Check showing Routing Number and Account Number labeled at bottom left of check.

    We've received your start service request.

    We'll email you when your new service is ready. At that time, you'll be able to add your new account to your online profile.

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    Create an online account to pay your bill and get money-saving insights into your energy use.