Server Maintenance:O&R’s My Account and Outage Reporting will be implementing upgrades on Oct. 21, from 1 am to 5 am. During that time, you will not be able to make online payments or report outages. Please call Customer Assistance at 877-434-4100 during that period for assistance.

ajax loader animation

Contractor Resources

Electric and Gas Service Requirements

To ensure safety and reliability, we require all our contractors to follow specific requirements. Our electric, gas, and steam service manuals contain general procedures, standards, and specifications.


Installation Standards


Electric Meter Approved Equipment Lists


Single Phase



Single Phase


Was this information helpful?