Smart Meter Installation
Smart meter installations began in Rockland County during the summer of 2017. Work will continue through 2020 in Orange County, Sullivan County, as well as our New Jersey service territory.
You’ll get a postcard from us about three months before we come to your neighborhood, and a letter 45 days before installations begin. If your meter is outside, you don’t need to do anything. If you need to be home for us to access your meter, we’ll let you know how to make an appointment.
Installation is quick and easy: just 10-15 minutes with only a brief pause in electric power. (For many commercial customers, we may be able to avoid a service interruption.) Gas service will not be affected. We’ll leave you a note to let you know your new meter was installed and remind you to reset your clocks and appliances.
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