Server Maintenance:O&R’s My Account and Outage Reporting will be implementing upgrades on Oct. 21, from 1 am to 5 am. During that time, you will not be able to make online payments or report outages. Please call Customer Assistance at 877-434-4100 during that period for assistance.

Website Support

Please contact us with any comments, questions or problems concerning our website.
Do not use this form if you're without power or if you have an emergency situation that requires immediate attention. Instead, use our Outage Report Form to report an electric outage or call our toll-free Customer Assistance number at 1-877-434-4100.
For gas emergencies, call 1-800-533-5325.

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