How it works: If you've been a customer for at least a year, we'll use your previous 12-month usage history, plus anticipated energy costs and other factors, to estimate your energy usage for the year ahead. If you don’t have a 12-month usage history, we’ll use the 12-month billing information for the premise, if it’s available, or we’ll estimate your future consumption.
We'll then divide the total by 12 to arrive at your monthly Budget Billing payment amount.
Periodic reviews: To prevent large over or underpayments, we'll periodically review your Budget Billing account. As a result, we could adjust your monthly payment up or down, or keep it the same, depending on the amount you've paid and the cost of your actual usage.
Year-end settlement: On the 12th month, we'll compare the cost of your actual usage to the total amount paid. If there's an overpayment, the amount will be credited to your account. Any underpayment will be applied to your account at that time as well. If you require a payment agreement to pay off the amount underpaid for the budget year, you can request one by visiting oru.com/assistance.