O&R Storm Damage Repairs Underway

O&R company and contractor overhead line and tree crews are responding to storm damage and restoring service outages as high winds, heavy rain and snow blast through the area today.

O&R upgraded the company’s readiness status from Storm Watch to Storm Alert at 7 a.m. today. Storm damage response preparations began yesterday in response to the severe weather forecast.

Through the electric utility industry’s mutual aid program, O&R also has hired 40 additional contract overhead line technicians to supplement its workforce to aid in the field forces’ repair efforts. Those additional workers will join damage assessment, site safety, customer service operations and the wide array of O&R teams that support those field operations.

Today, winds are expected at 15-25 mph with gusts of 35-50 mph. Snow and rain will continue through the day, heavy at times. On Saturday, scattered rain/snow showers are expected early with winds 10-15 and gusts of 45 mph .

 

For the most current numbers, visit O&R’s Outage Map.

 

There are several ways customers can report outages and check service restoration status:

  • Go to www.oru.com/outage from any computer or web-enabled mobile device;
  • Use the O&R mobile app from your iPhone, iPad or Android device;
  • Text “OUT” to 69678 (myORU); or
  • Call Customer Assistance at 1-877-434-4100

The following video describes the typical storm repair and power restoration process:

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