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O&R Mobilizes to Repair Expected Weekend Storm Damage

O&R is planning to mobilize its workforce later today in anticipation of potential electric and gas system damage from increasingly stormy weather.

O&R will upgrade its readiness status from Storm Watch to Storm Alert at 6 p.m. Friday.

Forecasters have moderated their predictions of severe weather for the remainder of the day and Saturday. But, more rain accompanied by winds gusting to as high as 40 miles per hour tonight could create service reliability issues on the O&R system. One of O&R’s chief concerns is that the rain softening up the ground could make the area’s tree stock unstable. Those unsteady trees are more easily toppled into power lines by the accompanying gusty winds.

Storm activity tonight and tomorrow is unrelated to Hurricane Joaquin whose path north from the Bahamas continues to be the subject of much analysis and concern.

There are currently no severe weather emergencies on the O&R system.

O&R’s first-response organizations are ready to make repairs at the first sign of severe, storm-related damage.

There are several ways customers can report outages and check service restoration status:

* Go to from any computer or web-enabled mobile device;
* Use the O&R mobile app from your iPhone, iPad or Android device;
* Text “OUT” to 69678 (myORU); or
* Call Customer Assistance at 1-877-434-4100
Go to to learn more about our mobile communication options.

To help its customers prepare to weather a storm, O&R offers these tips:

* For safety’s sake, don’t touch or approach any downed wire. Assume it is energized and dangerous. Call O&R immediately toll-free 1-877-434-4100. Depending on the situation, you may also want to call your local police to divert traffic until an O&R crew arrives.
* Maintain a distance of at least 50 feet from downed wires and anything they are in contact with including puddles of water and fences. Supervise your children so that they are not in the vicinity and keep pets on a leash or otherwise secure.
* If a fallen wire is draped over a car, do not approach the car and make rescue attempts. Remain a safe distance away, and try to keep the occupant of the vehicle calm. If possible, emergency personnel should handle the situation.
* Have emergency equipment within reach — portable radio, flashlights, spare batteries, first aid kit, cell phone and important medications. Keep O&R’s toll-free number 1-877-434-4100 near the phone to report power outages.
* If you experience a power outage, don’t assume that O&R automatically knows about it or that someone else will report it. To be sure the outage is reported, please call O&R toll-free at 1-877-434-4100 to let O&R know what happened. The more information you can provide, the more O&R can help you.
* Remember: if the base station of your cordless phone plugs into the wall, your phone will be unusable during a power outage.
For more information, visit O&R’s Storm Information Center.

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