Report & Track Service Issue

Check Your Outage Status

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Check on the status of an outage you already reported. Status is not available for non-outage-related problems, such as dim lights, flickering lights, or a tree on a wire.

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Phone Number
Account Number
ZIP Code

Street Name

Street Number

Apartment

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Orange & Rockland's account services and customer-specific information are solely intended for use by the customer who is the account holder or the customer's authorized agent. Any unauthorized entry or use of Orange & Rockland's My Account system is prohibited. Violators will be prosecuted.

Report trouble with your electric service or check on the status of a previously reported electric service problem.

For gas emergencies, call 911 or 1-800-533-5325 immediately. DO NOT send an email.

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Check Your Outage Status