Report & Track Service Issue

Check Your Outage Status

All fields required, unless otherwise noted

Check on the status of an outage you already reported. Status is not available for non-outage-related problems, such as dim lights, flickering lights, or a tree on a wire.

Select
Phone Number
Account Number
ZIP Code

Street Name

Street Number

Apartment

Field Is Required

Orange & Rockland's account services and customer-specific information are solely intended for use by the customer who is the account holder or the customer's authorized agent. Any unauthorized entry or use of Orange & Rockland's My Account system is prohibited. Violators will be prosecuted.

Report trouble with your electric service or check on the status of a previously reported electric service problem.

For gas emergencies, call 911 or 1-800-533-5325 immediately. DO NOT send an email.

Looks like you’re attempting to login with an old username.

It looks like you're trying to use an old or invalid username instead of an email address to log in. To access your account, you’ll need to either:

Check Your Outage Status