Access to Our Equipment FAQs

Here are some frequently asked questions and answers to safety inspections that are conducted by our contractor, Precision Pipeline Solutions.

I received a door hanger regarding Precision Pipeline Solutions' attempt to inspect the electrical facility on my property. What should I do?

We need your help. Please contact us as soon as possible if you've received this notice, to schedule an appointment with our contractor to complete the inspection. We will go over with you what is needed to access our electric facilities.

Is Precision Pipeline Solutions going to shut off my power during these inspections?

No. You should experience no interruptions in your electric service while the inspections are being conducted.

How do I know that these inspectors are from Precision Pipeline Solutions?

Inspectors are required to carry a Precision Pipeline Solutions identification card (logo below) and a letter with the O&R seal. Ask for identification.

Who should I call if I notice defective equipment?

Contact our Customer Service department by using our online form, or by calling us at 1-877-434-4100.