FAQ - Residential Rate Credit for Veterans' Organizations
An application for service can be found here. If you do not already have an account with us, please call us at 1-877-434-4100 for assistance.
Please complete the application and email it to Rockland Electric's Customer Support Operations department, or mail it to the following address: Rockland Electric Company, Attention: Customer Support Operations, 390 West Route 59, Spring Valley, NY 10977.
Please make sure to include with your application the document(s) demonstrating your organization's eligibility, as described in the previous question/answer. A representative of Rockland Electric Company will advise you if there are any questions regarding your application and if your application is approved.
Please note – New construction or upgrade of service cases are required to submit the application through the Project Center, along with additional documents associated with the work performed. All other customers can email or mail the application to the address provided.
If Rockland Electric Company approves the application, your veterans' organization's distribution service will be eligible for the benefit under the law beginning with the billing cycle that commences after the company's receipt of the application. At least once annually, Rockland Electric Company will compare the veterans' organization's distribution charges under its residential service rate schedule to determine if they are lower than the applicable commercial rate schedule. If the residential rate schedule charges are lower than the applicable commercial rate schedule charges during the review period, Rockland Electric Company will apply a credit to your organization's bill for distribution service in the amount of the difference between the two schedules.
No. The benefit applies to the veterans' organization's "primary" location, which is only one location.