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Steps

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Start Service

Where do you need service?

ALL FIELDS REQUIRED, UNLESS OTHERWISE NOTED

BY ADDING YOUR ACCOUNT INFORMATION YOU’LL BE ABLE TO MANAGE SERVICE, PAY BILLS, ENROLL IN SPECIAL PROGRAMS, AND MORE—ALL ONLINE

Start Service

When do you want service to start?

ALL FIELDS REQUIRED, UNLESS OTHERWISE NOTED

Start service requests can only be made within 60 days of when you want service to start. If your start date is further than 60 days away, call us at 1-877-434-4100.

Life-Support Equipment

ALL FIELDS REQUIRED, UNLESS OTHERWISE NOTED

Will anyone living at the new address require the use of life-support equipment?

Let's Double-Check Your Identity

Everything look right?

Service Address and Start Date

  • Customer Address

  • Start Date

Identification Details

  • First Name

  • Last Name

  • Date of Birth

Account Holder Profile

  • Email Address

  • Phone Number

  • Mailing Address

Additional Information

  • Are you 62 years of age or older and live alone?

  • Are all members of your household 62 or over, with the reamining members of the household under the age of 18?

  • Is anyone in the household disabled or blind? If Yes, are all the other people in the household over 62 years old or disabled or blind?

  • e*Bill

Start Service

Would you like to pay your deposit now?

ALL FIELDS REQUIRED, UNLESS OTHERWISE NOTED

To start service without identification, we require a deposit. You can pay online using your checking or savings account, or be billed later.

Payment Method

Pay Your Bill Automatically

Payments will be deducted 15 days after your billing date.

Don’t want to enroll? Skip
If you’d like to pay your bill automatically, select the button for checking account or savings account.
Check showing Routing Number and Account Number labeled at bottom left of check.