Server Maintenance:O&R’s My Account and Outage Reporting will be implementing upgrades on Oct. 21, from 1 am to 5 am. During that time, you will not be able to make online payments or report outages. Please call Customer Assistance at 877-434-4100 during that period for assistance.

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Ways to Pay Your Bill

Choose the most convenient way to pay your bill. Whichever you pick, it’s fast and secure.

Pay Online

Bank Account (no fee)
All you need are your bank routing and account numbers.
Log in to pay  

Credit/Debit Card (fees apply)
Use your debit or credit card to pay your bill.
Residential Customers
Pay Now
Commercial Customers
Pay Now

eBill
Stop receiving papers bills. Get an email when your bill’s ready to view online.
If you enroll, we'll plant a tree on your behalf in a National Forest damaged by fire*.
Log in to enroll

Automatic Bill Payment

Set up auto pay
Log in to check availability
or call 1-877-434-4100

Pay by Phone

eZPay Express
Pay with your checking or savings account for no fee, or pay a convenience fee to use your debit or credit card.  Your details will be remembered for future payments. 

Call toll-free, 24 hours a day
1-877-673-9729 

Pay by Mail

Check or Money Order (no fee)

Send payment via check or money order (do not mail cash) in the windowed envelope that came with your bill. 

Make check or money order payable to:
Orange & Rockland Utilities, Inc. 

New York customers, mail payments to:

Orange & Rockland
P.O. Box 1005
Spring Valley, NY 10977

New Jersey customers, mail payments to:

Rockland Electric Company
P.O. Box 1009
Spring Valley, NY 10977

Walk-in Customer Service Center (no fee)

Our Customer Service Walk-in Centers are open Monday–Friday from 8:00 a.m. to 4:30 p.m., excluding holidays.
Credit and debit cards are not accepted.

Spring Valley Operations Center
390 W. Route 59
Spring Valley, NY 

Blooming Grove Operations Center
500 Route 208
Monroe, NY

Port Jervis Business Office
15 Jersey Avenue
Port Jervis, NY

ez Serve Payment Machines (no fee)

ez Serve, our automated payment machines, are at four of our Walk-in Customer Service Centers. ez Serve lets you pay your energy bill by check, gives you a receipt for payment, and allows you to view your payment and billing history on the spot.

Authorized Payment Agent (no fee)

These outlets have extended business hours on weekdays, and many are open on weekends. When you stop by to pay your energy bill, they'll electronically process your payment immediately and provide you with a receipt. Allow 24 to 48 hours for your payment to be posted to your account.

Find agents 

Any establishment that's not listed here or that charges a fee for accepting payments is not authorized by O&R. Customers who use an unauthorized agency assume all risks associated with their bill payment. 

 

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* O&R will work with the National Arbor Day Foundation to plant a tree on behalf of every customer who enrolls in this environmentally-friendly billing option. The Foundation will plant trees in a National Forest damaged by fire.

**Any establishment that's not listed here or that charges a fee for accepting payments is not authorized by O&R. Customers who use an unauthorized agency assume all risks associated with their bill payment.