Ways to Pay Your Bill

Choose the most convenient way to pay your bill. Whichever you pick, it’s fast and secure.

Pay Online

Bank Account (no fee)
All you need are your bank routing and account numbers.
Log in to pay  

Credit/Debit Card (fees apply)
Use your debit or credit card to pay your bill.
Residential Customers
Pay Now
Commercial Customers
Pay Now

eBill
Get an email when your bill’s ready.
Log in to enroll

Automatic Bill Payment

Set up auto pay
Log in to check availability
or call 1-877-434-4100

Pay by Phone

eZPay Express
Pay with your checking or savings account for no fee, or pay a convenience fee to use your debit or credit card.  Your details will be remembered for future payments. 

Call toll-free, 24 hours a day
1-877-673-9729 

Pay by Mail

Check or Money Order (no fee)

Send payment via check or money order (do not mail cash) in the windowed envelope that came with your bill. 

Make check or money order payable to:
Orange & Rockland Utilities, Inc. 

New York customers, mail payments to:

Orange & Rockland
P.O. Box 1005
Spring Valley, NY 10977

New Jersey customers, mail payments to:

Rockland Electric Company
P.O. Box 1009
Spring Valley, NY 10977

 

Energy Gift Certificate

Give whatever amount you want and your gift will be applied to the recipient's next energy bill.* You can purchase a gift certificate by check, cash or money order at one of our Walk-in Customer Service Centers or mail us a check with our form.  

Print form 

Fill out the form and mail it, with your check, to: 

Orange & Rockland Utilities, Inc. 
390 West Route 59
Spring Valley, NY 10977 
Attn: Karin Sullivan

Please make the check payable to Orange and Rockland Utilities, Inc.

Walk-in Customer Service Center (no fee)

Our Customer Service Walk-in Centers are open Monday–Friday from 8:00 a.m. to 4:30 p.m., excluding holidays.
Credit and debit cards are not accepted.

Spring Valley Operations Center
390 W. Route 59
Spring Valley, NY 

Blooming Grove Operations Center
500 Route 208
Monroe, NY

Port Jervis Business Office
15 Jersey Avenue
Port Jervis, NY

Westfall Business Office
105 Schneider Lane
Milford, PA

ez Serve Payment Machines (no fee)

ez Serve, our automated payment machines, are at four of our Walk-in Customer Service Centers. ez Serve lets you pay your energy bill by check, gives you a receipt for payment, and allows you to view your payment and billing history on the spot.


Authorized Payment Agent (no fee)

These outlets have extended business hours on weekdays, and many are open on weekends. When you stop by to pay your energy bill, they'll electronically process your payment immediately and provide you with a receipt. Allow 24 to 48 hours for your payment to be posted to your account.

Find agents 

Any establishment that's not listed here or that charges a fee for accepting payments is not authorized by O&R. Customers who use an unauthorized agency assume all risks associated with their bill payment. 

 
Any establishment that's not listed here or that charges a fee for accepting payments is not authorized by O&R. Customers who use an unauthorized agency assume all risks associated with their bill payment.