Having Trouble Paying Your Utility Bill in NJ? Find Help Here
Rockland Electric Company, and its utility company neighbors in New Jersey, are getting together the week of April 17 - 21 to help get the word out about the wide array of programs that are available to provide financial assistance to low- income families who are having difficulty paying their utility bills.
To further help raise awareness about these valuable resources, the New Jersey Board of Public Utilities (NJBPU) is designating April 17-21 as Utility Assistance Week.
NJBPU President Joseph L. Fiordaliso said, “NJBPU along with our state partners and the utilities will be amplifying our existing collective outreach efforts to help spread the word about available assistance programs.”
Fiordaliso added that if customers are behind on their bills they should not wait to reach out for help.
Among those programs are:
- Low Income Home Energy Assistance Program (LIHEAP)
- Universal Service Fund (USF)
- USF-Fresh Start (energy debt forgiveness)
- Payment Assistance for Gas and Electric (PAGE)
- Payment Agreement | Orange & Rockland (oru.com)
- Utility Customer’s Bill of Rights
- 2-1-1 as a 24/7 referral source for utility assistance as well as other helpful programs
If you are a New Jersey resident who received a Low-Income Home Energy Assistance Program (LIHEAP) heating grant after October 1, 2022 and owe your electric company $300 or more, please call 800-510-3102 to request a “LIHEAP Emergency Grant”.
Up to $400 can be provided for non-heating electric costs and up to $1,000 can be provided for electric heating costs through the New Jersey LIHEAP program. If you have not applied for LIHEAP, please call the agencies below or apply online now at: www.nj.gov/dca/dcaid. The LIHEAP application deadline is June 30, 2023. More information about New Jersey’s utility assistance programs is available here.
If you are need help in getting your Rockland Electric Company account back on track, please visit www.oru.com/njbillhelp. There are many available assistance programs that can help you. Important phone numbers and website links are included on our website.
About Rockland Electric Company
Rockland Electric Company is a regulated electric utility that serves 73,000 customers in parts of Bergen, Passaic, and Sussex counties in New Jersey. Rockland Electric is a wholly owned subsidiary of Orange and Rockland Utilities, Inc., which in turn is owned by Consolidated Edison, Inc.