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Crews Restore Service to 11,180 Customers Affected by Heavy Winds Accompanying Arctic Front

Approximately 11,180 customers have been affected by the heavy wind gusts that have swept through our region in the past 24-hours as temperatures plummet below zero. O&R crews worked through the day and overnight to restore electric service to 11,180 customers.

Repairs will continue today to bring power back to the 530 customers who remain without service in the following communities:



Rockland: 282

Orange: 11

Sullivan: 30



Bergen: 99

Sussex: 7


O&R also continues to closely monitor its gas system. At this time, there has been no interruption to gas service.


Important Safety Message

For safety’s sake, O&R warns the public not to touch or approach any downed wire. Assume it is energized and dangerous. Call O&R immediately toll-free 1-877-434-4100. Depending on the situation, you may also want to call your local police to divert traffic until an O&R crew arrives.


How to Report an Outage

If you experience a power outage, don’t assume that O&R automatically knows about it. You can report it and check to see when your lights will be back on through:

· At from any computer or web-based mobile device.

· O&R mobile app from your iPhone, iPad or Android device --- download via Apple Store or Google Play.

· Text messaging is not available during this event.

For the latest information about power outages, please view O&R’s Outage Map.


For a brief video that provides a step-by-step guide to the Outage Map’s basic operation:

· In English
· In Spanish


About Orange & Rockland

Orange and Rockland Utilities (O&R) is a wholly owned subsidiary of Consolidated Edison, Inc. (Con Edison) (NYSE: ED), one of the nation’s largest investor-owned energy companies. Orange & Rockland is a regulated electric and gas utility that serves approximately 244,000 electric customers and 131,460 natural gas customers in New York. For additional information about O&R, please visit O&R’s Web site at


Orange & Rockland serves the following communities in New York: Airmont, Bloomingburg, Blooming Grove, Chester Town, Chester Village, Chestnut Ridge, Clarkstown, Crawford, Deerpark, Florida, Forestburgh, Goshen Town, Goshen Village, Grand View, Greenwood Lake, Greenville, Harriman, Haverstraw Town, Haverstraw Village, Highland Falls, Highlands, Hillburn, Kaser, Kiryas Joel, Lumberland, Mamakating, Middletown, Minisink, Monroe Town, Monroe Village, Montebello, Mount Hope, New Hempstead, New Square, Nyack, Orangetown, Otisville, Palm Tree, Piermont, Pomona, Port Jervis, Ramapo, Sloatsburg, South Blooming Grove, South Nyack, Spring Valley, Stony Point, Suffern, Tuxedo Town, Tuxedo Park, Unionville, Upper Nyack, Wesley Hills, Wallkill, Warwick Town, Warwick Village, Washingtonville, Wawayanda, West Haverstraw, Woodbury, Woodbury Village, Wurtsboro