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O&R Offers Cool Tips to Help Cope With Today's Tropical Temps

As the summer simmer heats up to a sizzle today, O&R is offering some cool tips to help you remain comfortable, use energy wisely and save money:

  • Setting your air conditioner to the highest temperature your comfort and health allow will help you save cooling money.
  • Adjusting your air conditioner’s fan to a low setting can make you more comfortable. It’ll take longer for the air conditioner to cool your home, but your unit will bring in steamy air at a slower rate.
  • Closing all doors and windows in your home while the air conditioning is running can make things cooler at a lower price.
  • Turning down or turning off air conditioning in your home while you are away or at work helps lower your energy bill.
  • Cooking, baking or other household activities that produce heat and humidity are best left for the cooler times of the day and night.
  • Pulling your curtains and shades closed can help block out the sun and the heat of the day.
  • Covering liquid items in the refrigerator is best. The humidity those items give off forces the refrigerator to use more energy and that means higher costs.
  • Placing the most used items in one place in the refrigerator helps keep the door open for a shorter period of time. And, if you have already received a new smart meter, you can take advantage of viewing your detailed energy usage and customized energy savings tips located in your online account at That information can show you what drives your energy up so you can take steps to reduce it.

View this video for more cool tips:


To prepare for this summer’s peak demands for electricity, O&R has made investments totaling over $140 million this year to fortify and improve the reliability of their electric system. That investment builds on the nearly $1 billion they have invested over the past 10 years on electric system maintenance and reliability projects.

If you have a power outage, you can report it and check to see when your lights will be back on through:

  • At from any computer or web-based mobile device.
  • O&R mobile app from your iPhone, iPad or Android device
  • Text messaging by texting “OUT” to 69678 (myORU) or
  • Call 1-877-434-4100.

If you experience a power outage, don’t assume that O&R automatically knows about it or that someone else will report it. To be sure the outage is reported, please report it yourself. The more information you can provide, the more O&R can help you. O&R line technicians and their associates responding to an outage will follow Center for Disease Control (CDC) health guidance, including masking and maintaining a social distance.

Customers can manage their accounts via To get the most recent information about payment assistance, O&R and Rockland Electric are directing their customers to visit and click on the Payment Assistance button under the coronavirus panel on the homepage.

For energy efficiency tips, incentives and rebates, please visit

Orange and Rockland Utilities, Inc. (O&R) is a wholly owned subsidiary of Consolidated Edison, Inc., one of the nation’s largest investor-owned energy companies. O&R is a regulated utility that provides electric service to approximately 300,000 customers in southeastern New York State (where its franchise name is Orange & Rockland) and northern New Jersey (where it’s Rockland Electric Company), and natural gas service to approximately 130,000 customers in New York.