Orange & Rockland and Rockland Electric Co. Suspend Service Shutoffs
As all of Orange & Rockland and Rockland Electric Company customers and their families, friends and neighbors face the enormous challenges presented by the coronavirus, Orange & Rockland and Rockland Electric Company are suspending temporarily any electric and gas service shutoffs involving customers having bill payment difficulties. This suspension covers our entire service area.
Any emergency service terminations required for safety reasons such as a gas leak or a fire cut will proceed as usual.
We continue to advise customers to pay bills online and register their accounts at www.oru.com/MyAccount.
We are committed to helping our customers and employees get through this difficult time safely and encourage everyone to follow U.S. Centers for Disease Control (www.cdc.gov) health and safety guidelines. We also will continue to work to provide safe and reliable service to our customers. We will continue to evaluate any further process changes as necessary.