Contact Orange & Rockland
Whether you call, write, or visit we will do our best to provide quick and courteous service.
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Need Some Assistance?
- 1-877-434-4100
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Gas Emergency
1-800-533-LEAK (5325)If you smell gas or suspect a gas leak, leave the area and call 911. You can also report gas odors by calling
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Electric Emergency Service Line
1-877-434-4100If you see a downed power line, keep your distance and call 911, or call
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Report a Service Issue
Let us know if you’re having trouble with your service, such as an outage or flickering lights. You can also see if an outage has been reported in your area.Report Issue
Customer Service and Questions
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Call
Call us, Monday–Friday (except holidays)
8 a.m.–7 p.m.
1-877-434-4100
Telecommunications for the deaf (TTY)
Monday–Friday (except holidays)
8 a.m.–7 p.m.
(TTY) 711
Language Translation Service Line
Speak with us through an interpreter, toll-free
Monday–Friday (except holidays)
8 a.m.–7 p.m.
1-877-434-4100, then "0"
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Visit
Due to the coronavirus, O&R walk-in business centers are closed. Please use our online services or call 1-877-434-4100.
Rockland County, NY
390 W. Route 59, Spring Valley, NY
CLOSED
Orange County, NY
500 Route 208, Monroe, NY
CLOSED
Orange County, NY
15 Jersey Ave., Port Jervis, NY
CLOSED
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Write
If you prefer to write to us, include your account number and as much information as you can about your question or problem.
Orange & Rockland
390 W. Route 59
Spring Valley, NY 10977
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Email
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