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Winter Bills

Here’s what you can do to save energy and manage your heating costs this winter.

Colder weather typically means higher gas and electric bills. And seasonal bill increases for essentials like energy – on top of other rising costs – are difficult.

This winter, while residential gas customers can expect a 13% drop in cost from last winter, residential electric customers can expect a 5% increase in cost. In addition, weather conditions and your individual usage also affect your bill.

We know how frustrating it is to receive higher-than-expected bills, and we recognize our part in keeping bills as low as possible while still delivering reliable energy – even in extreme weather as energy market prices surge. Managing costs to ease the burden on you is our priority; and the best way to manage your energy costs is to manage your usage through conservation.

Here are 8 ways to help manage your energy bills:

  1. Spread payments evenly across the year: Budget Billing allows you to avoid large month-to-month changes in energy costs.
  2. Consider a payment agreement: A payment agreement helps you pay down an outstanding balance in manageable, monthly installments.
  3. Check your benefits: Find information about governmental assistance programs, such as Medicaid or Supplemental Nutrition Assistance Program (SNAP). Customers enrolled in assistance programs may be eligible for discounts on their energy bills through our Energy Affordability Program.
  4. Go energy efficient: Upgrade your thermostats, and other appliances through our Marketplace Rebates and Savings, exclusive to our customers.
  5. Manage your usage: Register for My Account via or our mobile app for an in-depth look at your hourly energy usage.
  6. Get customized tips: Our Home Energy Analysis tool can give you personalized tips and suggestions to help you improve efficiency and control costs all year long.
  7. Avoid peak hours: If you consistently limit your electricity use during peak hours, you might be able save money by switching to our Time-of-Use rate billing option.
  8. Choose your energy supplier: Orange & Rockland does not generate energy. We provide customers their energy at the same wholesale rate that we pay for it and don’t make a profit on supply costs. Customers can research and choose another supplier and get tips for evaluating choices.

If you’re still having trouble managing your energy costs, we’re here to help.