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O&R Offers Cool Tips to Help Cope With Today's Tropical Temps

To prepare for this summer’s peak demands for electricity, O&R has made investments totaling over $140 million this year to fortify and improve the reliability of their electric system. That investment builds on the nearly $1 billion they have invested over the past 10 years on electric system maintenance and reliability projects.

If you have a power outage, you can report it and check to see when your lights will be back on through:

  • At from any computer or web-based mobile device.
  • O&R mobile app from your iPhone, iPad or Android device
  • Text messaging by texting “OUT” to 69678 (myORU) or
  • Call 1-877-434-4100.

If you experience a power outage, don’t assume that O&R automatically knows about it or that someone else will report it. To be sure the outage is reported, please report it yourself. The more information you can provide, the more O&R can help you. O&R line technicians and their associates responding to an outage will follow Center for Disease Control (CDC) health guidance, including masking and maintaining a social distance.

Customers can manage their accounts via To get the most recent information about payment assistance, O&R and Rockland Electric are directing their customers to visit and click on the Payment Assistance button under the coronavirus panel on the homepage.

For energy efficiency tips, incentives and rebates, please visit

Orange and Rockland Utilities, Inc. (O&R) is a wholly owned subsidiary of Consolidated Edison, Inc., one of the nation’s largest investor-owned energy companies. O&R is a regulated utility that provides electric service to approximately 300,000 customers in southeastern New York State (where its franchise name is Orange & Rockland) and northern New Jersey (where it’s Rockland Electric Company), and natural gas service to approximately 130,000 customers in New York.