About the new My Account
The new My Account offers ways to save on your energy, makes it easier to pay your bill, and it’s all more secure than ever.
We will send an email prompting customers to activate their account on the new oru.com, but you can update at any time.
To protect your information even better we’ve upgraded our security, which requires activation of all accounts on the new site.
In the new My Account, your username will be your email address. You should choose the email address you use most often.
● At least 8 characters, but no more than 30
● At least 1 uppercase letter
● At least 1 number (0-9)
● No part of your username
● At least 1 uppercase letter
● At least 1 number (0-9)
● No part of your username
This helps secure your online identity and account information, especially when signing on from multiple computers or mobile devices.
It provides an extra level of protection by securing your service address and attaching it to your online account.