O&R Ready to Make Repairs, Restore Power as Strong Storm Approaches
O&R is mobilizing its company-wide emergency response group to make repairs and restore electric service interruptions that could possibly result from strong winds and heavy rains, including possible isolated thunderstorms, that are expected to rumble through the region Thursday night into Friday.
O&R company and contractor overhead line crews and tree removal experts have been activated for storm duty. Customer service operations, site safety, damage assessment and the wide array of O&R teams that support those functions also are ready to respond.
Above normal temperatures are expected today and Thursday ahead of a strengthening area of low pressure near the lower Great Lakes.
Scattered showers will develop Thursday evening as this system approaches the area. A strong cold front will be pushing into the region early Friday with increasing showers and the chance of an isolated thunderstorm, mainly between 4 a.m. and 7 a.m. Friday.
Gusty background winds — 15-30 mph sustained with gusts of 40-55 mph — are also becoming likely 11 p.m. Thursday through 7 a.m. Friday as the cold front pushes into the area. Showers will wind down from west to east after 7 a.m. Friday. Total rainfall is expected to range from 0.50 inches to 1.25 inches. Lingering wind gusts to 50 mph will remain possible from 7 a.m. to 10 a.m. Friday behind the cold front. Winds will ease into Friday afternoon as this system exits offshore.
Once the weather clears enough to safely assess damage and begin electric service restoration, crews will give priority to clearing downed wires blocking roads and making repairs to critical and emergency facilities (police and fire stations, and hospitals, for example) and to those locations that will restore power to the most customers quickly. Then, crews will restore smaller outages and individual customers’ outages.
O&R personnel have been instructed to practice social distancing with each other and members of the public when responding to emergency calls to keep everyone safe from the coronavirus. O&R asks members of the public as well to maintain appropriate social distancing when they encounter O&R employees working in the field to provide for mutual safety.
How to Report an Outage
If you experience a power outage, don’t assume that O&R automatically knows about it. You can report it and check to see when your lights will be back on through:
- At www.oru.com/ReportOutage from any computer or web-based mobile device.
- O&R mobile app from your iPhone, iPad or Android device --- download via Apple Store or Google Play.
- Text messaging by texting “OUT” to 69678 (myORU) or
- Call 1-877-434-4100.
Important Safety Tips
- For safety’s sake, don’t touch or approach any downed wire. Assume it is energized and dangerous. Call O&R immediately toll-free 1-877-434-4100. Depending on the situation, you may also want to call your local police to divert traffic until an O&R crew arrives.
- Maintain a distance of at least 50 feet from downed wires and anything they are in contact with including puddles of water and fences. Supervise your children so that they are not in the vicinity and keep pets on a leash or otherwise secure.
- If a fallen wire is draped over a car, do not approach the car and make rescue attempts. Remain a safe distance away and try to keep the occupant of the vehicle calm. If possible, emergency personnel should handle the situation.
- Pole-top transformers --- those small grey-colored metal drums attached to the wires at the tops of most utility poles --- also should be avoided when they have been knocked to the ground.
- Portable generators pose a serious hazard if used improperly. They should be used and installed according to the manufacturer’s instructions. A wrong connection could feed electricity back through the lines and endanger our repair crews. Never plug a generator into a wall unit, use it indoors or set it up outdoors near open home windows or air-handling vents.
- Have emergency equipment within reach --- portable radio, flashlights, spare batteries, first aid kit, cell phone and important medications. Keep O&R’s toll-free number 1-877-434-4100 near the phone to report power outages.
- Remember: if the base station of your cordless phone plugs into the wall, your phone will be unusable during a power outage.
About Orange & Rockland
Orange and Rockland Utilities, Inc. (O&R), a wholly owned subsidiary of Consolidated Edison, Inc., one of the nation’s largest investor-owned energy companies, is a regulated utility. O&R provides electric service to approximately 300,000 customers in southeastern New York State (where its franchise name is Orange & Rockland) and northern New Jersey (where it’s Rockland Electric Company) and natural gas service to approximately 130,000 customers in New York.
O&R serves the following communities in New York: Airmont, Bloomingburg, Blooming Grove, Chester Town, Chester Village, Chestnut Ridge, Clarkstown, Crawford, Deerpark, Florida, Forestburgh, Goshen Town, Goshen Village, Grand View, Greenwood Lake, Greenville, Harriman, Haverstraw Town, Haverstraw Village, Highland Falls, Highlands, Hillburn, Kaser, Kiryas Joel, Lumberland, Mamakating, Middletown, Minisink, Monroe Town, Monroe Village, Montebello, Mount Hope, New Hempstead, New Square, Nyack, Orangetown, Otisville, Palm Tree, Piermont, Pomona, Port Jervis, Ramapo, Sloatsburg, South Blooming Grove, South Nyack, Spring Valley, Stony Point, Suffern, Tuxedo Town, Tuxedo Park, Unionville, Upper Nyack, Wesley Hills, Wallkill, Warwick Town, Warwick Village, Washingtonville, Wawayanda, West Haverstraw, Woodbury, Woodbury Village, Wurtsboro.
O&R, as Rockland Electric Company, serves the following communities in New Jersey: Allendale, Alpine, Closter, Cresskill, Demarest, Franklin Lakes, Harrington Park, Mahwah, Haworth (part), Montague, Montvale, Northvale, Norwood, Oakland, Old Tappan (part), Ramsey, Ringwood, Rivervale (part), Rockleigh, Saddle River (part), Upper Saddle River, Wantage (part), Vernon (part), West Milford (part), Wyckoff (part).