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Require O&R Contractor Workers at Your Door to Show ID

Orange and Rockland Utilities, Inc. (O&R) today urged its customers to confirm – by requesting to see a company identification card – that an individual presenting himself as an O&R contractor at their front door is a real O&R contractor, not a fake.

Under no circumstances should customers permit access to their homes before confirming the individual’s identity and their affiliation with O&R. For example, many energy services companies and solar marketers solicit business door-to-door and describe themselves as “working for O&R” or “working with O&R because they work in related, and even complimentary, fields. But, except in rare instances, they are not employed by O&R either directly or on a contract basis.

All O&R employees and contractors are required to carry color photo I.D. cards during their workday. If a person comes to your door claiming to be an O&R employee or contractor, ask to see the card. If you still are not satisfied as to the person’s identity, call O&R at 1-877-434-4100.

If individuals representing themselves as O&R employees or contractors cannot produce a legitimate photo I.D. card, terminate further contact with them, lock your door and call the police.

O&R’s advisory comes after a customer in Stony Point yesterday reported on social media that two men impersonating O&R workers were going door-to-door in Stony Point last night about 7 p.m. The customer reported on social media that two “O&R reps” came to her house to alert her to “government credits about to expire,” presumably on solar energy purchases. The customer referred to them as O&R reps because they told her they “worked with O&R to lower costs.” The customer also posted a doorbell camera photograph of the fake “O&R reps”.

About Orange & Rockland

Orange and Rockland Utilities, Inc. (O&R), a wholly owned subsidiary of Consolidated Edison, Inc., one of the nation’s largest investor-owned energy companies, is a regulated utility. O&R provides electric service to approximately 300,000 customers in southeastern New York State (where its franchise name is Orange & Rockland) and northern New Jersey (where it’s Rockland Electric Company) and natural gas service to approximately 130,000 customers in New York.   

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