Skip to Main Content

O&R Field Crews Ramp Up as 50mph Wind Gusts Due Thursday Overnight

Orange & Rockland (O&R) is preparing its emergency response team for deployment to repair damage and restore electric service outages that could result from thunderstorms and strong gusty winds that are expected to rip through O&R’s service area Wednesday afternoon into the evening, with the gusty winds continuing overnight and through the day Thursday.

O&R company and contractor overhead line crews and tree removal experts are ramping up to mobilize as are site safety, customer service operations and the wide array of O&R teams that support those functions. The predicted thunderstorms, possibly severe at times, and high, gusty winds could damage trees, utility poles, and overhead electric wires, causing power outages.

Be Safe

O&R urges its customers to stay clear of downed electric wires. Don’t go near any downed wire. Assume it is energized and dangerous. Call O&R immediately toll-free at 1-877-434-4100. If the situation requires urgent action, call your local police to divert traffic until an O&R crew arrives.

A strong cold front is expected to enter the area Wednesday between 2 p.m. and 6 p.m., bringing with it a line of moderate to heavy rain, with thunderstorms likely. There is an isolated chance that some of these storms could become severe during this period.

Any rain or storms are due to end from west to east following the passage of the cold front.  Behind the front, gusty winds will take shape across the area as much cooler air filters in. Sustained winds are predicted 15 to 30 mph with gusts of 35 to 45 mph Wednesday from 6 p.m. through 5 p.m. Thursday. Skies will clear by early Friday and winds will slowly diminish by evening. 

The following video describes the typical storm repair and power restoration process:

How to report an outage

If you experience a power outage, don’t assume that O&R automatically knows about it. You can report it and check to see when your lights will be back on by:

  • Visiting www.oru.com/ReportOutage from any computer or web-based mobile device
  • Accessing O&R’s mobile app from your iPhone, iPad or Android device – download via Apple Store or Google Play
  • Text messaging by texting “OUT” to 69678 (myORU)
  • Calling 1-877-434-4100

Important Safety Tips 

  • Maintain a distance of at least 50 feet from downed wires and anything they are in contact with including puddles of water and fences. Supervise your children so that they are not in the vicinity and keep pets on a leash or otherwise secure.
  • If a fallen wire is draped over a car, do not approach the car and make rescue attempts. Remain a safe distance away and try to keep the occupant of the vehicle calm. If possible, emergency personnel should handle the situation.
  • Pole-top transformers – those small grey-colored metal drums attached to the wires at the tops of most utility poles – also should be avoided when they have been knocked to the ground.

In addition, O&R personnel have been instructed to follow all safety protocols when responding to emergency calls to keep everyone safe from the coronavirus. O&R asks members of the public to maintain appropriate social distance when they encounter O&R employees working in the field, to provide for mutual safety.

To further help its customers prepare to weather a storm, O&R offers these tips:

  • Portable generators pose a serious hazard if used improperly. They should be used and installed according to the manufacturer’s instructions. A wrong connection could feed electricity back through the lines and endanger our repair crews. Never plug a generator into a wall unit, use it indoors or set it up outdoors near open home windows or air-handling vents.
  • Have emergency equipment within reach --- portable radio, flashlights, spare batteries, first aid kit, cell phone and important medications. Keep O&R’s toll-free number 1-877-434-4100 near the phone to report power outages.
  • Remember: if the base station of your cordless phone plugs into the wall, your phone will be unusable during a power outage.

Orange and Rockland Utilities, Inc. (O&R), a wholly owned subsidiary of Consolidated Edison, Inc., one of the nation’s largest investor-owned energy companies, is a regulated utility. O&R provides electric service to approximately 300,000 customers in southeastern New York State (where its franchise name is Orange & Rockland) and northern New Jersey (where it’s Rockland Electric Company) and natural gas service to approximately 130,000 customers in New York.

O&R serves the following communities in New York: Airmont, Bloomingburg, Blooming Grove, Chester Town, Chester Village, Chestnut Ridge, Clarkstown, Crawford, Deerpark, Florida, Forestburgh, Goshen Town, Goshen Village, Grand View, Greenwood Lake, Greenville, Harriman, Haverstraw Town, Haverstraw Village, Highland Falls, Highlands, Hillburn, Kaser, Kiryas Joel, Lumberland, Mamakating, Middletown, Minisink, Monroe Town, Monroe Village, Montebello, Mount Hope, New Hempstead, New Square, Nyack, Orangetown, Otisville, Palm Tree, Piermont, Pomona, Port Jervis, Ramapo, Sloatsburg, South Blooming Grove, South Nyack, Spring Valley, Stony Point, Suffern, Tuxedo Town, Tuxedo Park, Unionville, Upper Nyack, Wesley Hills, Wallkill, Warwick Town, Warwick Village, Washingtonville, Wawayanda, West Haverstraw, Woodbury, Woodbury Village, Wurtsboro.

O&R, as Rockland Electric Company, serves the following communities in New Jersey: Allendale, Alpine, Closter, Cresskill, Demarest, Franklin Lakes, Harrington Park, Mahwah, Haworth (part), Montague, Montvale, Northvale, Norwood, Oakland, Old Tappan (part), Ramsey, Ringwood, Rivervale (part), Rockleigh, Saddle River (part), Upper Saddle River, Wantage (part), Vernon (part), West Milford (part), Wyckoff (part).