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Spring Season Means: Stay Safe and Call 8-1-1 Before You Dig

O&R reminds contractors and anyone else starting a digging or excavation project to protect everyone’s safety by following state law and dialing 8-1-1 before you dig.

The 2018 planting and warm-weather season is nearly here, and excavation work could range from landscaping and underground pool installations to deck and patio construction.


It’s vital to call 8-1-1 before you dig. That way, you will make sure utility representatives can identify the facilities they own and operate, and the dig does not strike any underground gas lines, electric cables and other utility infrastructures.


Contractors, excavators, landscapers and homeowners must call 811 at least two to 10 working days before the project is due to begin.

The “Call 8-1-1 Before You Dig” program sends a technician to the location to mark and identify utility-owned lines with stakes, flags or paint to clearly mark areas to avoid. It’s simple, fast, free, and it’s the law.

Excavators who damage underground facilities because they did not follow the 8-1-1 regulations are subject to hefty fines and repair costs. 

If you see an active excavation site or digging project, but you don’t see flags or painted markings, please call O&R at 1-877-434-4100 and report the location.

If you smell gas, immediately leave the area and call 911, O&R’s Gas Emergency Hotline at 1-800-533-LEAK (1-800-533-5325), or your local gas utility. You can report gas leaks anonymously.

For more details about working safely around O&R’s underground and overhead equipment, see our Web site at For more information about the 811 One-Call Notification System, visit the website.

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