O&R Activates Its Emergency Plan as Heat Wave Worsens

As a result of the heat weather forecast posted for the region, O&R is mobilizing its emergency response team this evening to work around the clock through the weekend to make any repairs and restore electric service as needed.

O&R’s emergency response team, including company and contractor overhead line and tree removal crews, customer service operations and the wide array of O&R departments that support those functions, will be prepared to respond to any power needs.

O&R has prepared to meet high summer demand for electricity with continued investments in projects that improve electric service reliability and the further development of energy efficiency programs that help customers use less energy, save money and reduce their carbon footprint.

For example, O&R has made investments totaling over $145 million this year to fortify and improve the reliability of its electric system. That investment builds on the nearly $1 billion O&R has invested over the past 10 years on electric system maintenance and reliability projects.

As a result, O&R urges the public to put safety first if confronted by any weather-related electric system damage.

O&R advises the public to stay away from downed wires and transformers, and to take other safety precautions as needed.

Report Outages

If you have a power outage, you can report it and check to see when your lights will be back on through:

  • At www.oru.com from any computer or web-based mobile device.
  • O&R mobile app from your iPhone, iPad or Android device
  • Text messaging by texting “OUT” to 69678 (myORU) or
    Call 1-877-434-4100.
  • If you experience a power outage, don’t assume that O&R automatically knows about it or that someone else will report it. To be sure the outage is reported. The more information you can provide, the more O&R can help you.   

Cooling Centers

The New York State Department of Health website features a list by county throughout the state of cooling centers that are available locally to provide hot-weather relief for the general public.
Always call the cooling center to make sure it is open before you attempt to visit it.

 

In New Jersey, the statewide 211 website lists available cooling centers by county.

 

To help cope with the weekend’s dangerously high temperatures and humidity, O&R provides these coping tips:

  • Turning down or turning off air conditioning in your home while you are away or at work helps lower your energy bill.
  • Setting your air conditioner to the highest temperature your comfort and health allow. Every degree you lower the thermostat raises your bill by 6 percent.
  • Adjusting your air conditioner’s fan to a low setting can make you more comfortable. It’ll take longer for the air conditioner to cool your home, but your unit will bring in steamy air at a slower rate.
  • If you have already received a new smart meter, you can take advantage of viewing your detailed energy usage and customized energy savings tips located in your online account at oru.com.
  • Closing all doors and windows in your home while the air conditioning is running can make things cooler at a lower price.
  • Cooking, baking or other household activities that produce heat and humidity are best left for the cooler times of the day and night.
  • Pulling your curtains and shades closed can help block out the heat.
  • Covering liquid items in the refrigerator is best. The humidity they give off forces the refrigerator to use more energy.
  • Placing the most used items in one place in the refrigerator helps keep the door open for a shorter period of time.