Skip to Main Content

O&R: Crime Doesn't Take a Vacation; Customers Beware Bill Payment Scams

With schools out and the July 4th  holiday behind us, the scammer season is now in full-swing with crooks counting on an unsuspecting public letting down its guard as summer recreational and relaxation activities pick up their pace.

O&R today warned the public about the latest rash of phony-bill payment schemes in which imposters pose as utility company representatives and call customers, demanding immediate payment for what the crooks fraudulently claim are delinquent electric and gas bills.

These scammers pose as utility company employees and call customers saying their service will be disconnected if they do not make an immediate payment using a prepaid debit card or even a credit card.

O&R does not accept payment from prepaid debit cards.

O&R urges anyone who is contacted in this fashion to break off contact with the crooks and call O&R Customer Service at 1-877-434-4100.

If you are contacted by someone who says they represent O&R and you wish to verify their identity, call O&R at 1-877-434-4100 to make sure the caller is an O&R representative and the nature of their business with you.

Remember, when in doubt, hang up the phone or break off contact, and call O&R at 1-877-434-4100 to verify that the person you are dealing with is an O&R representative conducting legitimate company business.

Was this information helpful?