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O&R: For Safety's Sake, Use Caution Driving in Work Zones

O&R asks motorists to exercise caution while passing through company work zones for the safety of the repair crews working in the road, and for their own safety.

The men and women who are working to restore power protect themselves from traffic by setting up cones, flares, barricades and other warning devices that mark their work zone.


Despite those precautions, traffic accidents occur, but according to accident statics, work zone accidents are far more deadly for motorists and their passengers.


According to the Federal Highway Administration (FHWA), 85 percent of those killed in work zone accidents are drivers or occupants of cars passing through the zone.


O&R company, contractor, tree and mutual aid crews have been deployed in larger numbers around the region for the past six days, working around the clock to repair damage from last Friday’s and Wednesday’s back-to-back winter nor’easters. Many of those repair jobs require working in the streets and setting up work zone traffic control points to safely manage traffic flow through damaged areas.


So, drivers, take a moment to review some tips from the American Society of Safety Engineers for drivers to navigate work zones more safely:


  • Drive carefully and slowly through the construction site.
  • Keep an eye out for workers in the street, their equipment and their vehicles.
  • Pay close attention and follow directions on work zone signs and traffic instructions from flaggers or workers.
  • Watch for stopped or slowing traffic. Do not tailgate.
  • Stay in your lane. Keep track of warning flares, cones and barricades that mark the work zone. Do not drive over flares or cones, and do not attempt to move barricades.
  • Do not pull out of your lane into oncoming traffic in an attempt to bypass work zone traffic.
  • Do not resume your normal speed until you emerge completely out of the work zone area. Use extra caution when driving through a work zone at night.
  • Use extra caution when driving through a work zone at night.

There are several ways customers can report outages and check service restoration status:

  • Go to from any computer or web-enabled mobile device;
  • Use the O&R mobile app from your iPhone, iPad or Android device;
  • Text “OUT” to 69678 (myORU); or
  • Call Customer Assistance at 1-877-434-4100

The following video describes the typical storm repair and power restoration process:

For more information, visit O&R’s Storm Center at

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