O&R Provides Dry Ice To Those Hit Hardest By Storm

O&R today provided 3,750 pounds of dry ice to Orange and Sullivan customers hardest hit by last Friday’s nor’easter that raked the region with high winds and heavy snow, knocking power out to thousands of residents.

In Sullivan County, O&R provided approximately 3,000 pounds of dry ice to customers this afternoon at the Forestburgh Fire Department in Forestburgh.   


Earlier today, O&R distributed 750 pounds of dry ice to customers at Deer Park’s Town Hall and the Mount Hope Police Department in Otisville.


Power to approximately 87,000 O&R customers has been restored with about 6,800 customers remaining out of service at this time. All available company crews, and contractor and mutual aid crews, have been working around the clock, making repairs since Friday, and will continue to work 24/7 until all outages are restored

O&R continues to remind customers to:

  • Put their safety and the safety of their children first at all times. Maintain a distance of at least 50 feet from downed wires and anything they are in contact with, including puddles and fences.
  • Notify the company if power is restored to their neighborhood, but not their home. All outages and safety concerns should be reported immediately.  

There are several ways customers can report outages and check service restoration status:

  • Go to www.oru.com/outage from any computer or web-enabled mobile device;
  • Use the O&R mobile app from your iPhone, iPad or Android device;
  • Text “OUT” to 69678 (myORU); or
  • Call Customer Assistance at 1-877-434-4100

The following video describes the typical storm repair and power restoration process: