As High Winds Recede, O&R Makes More Progress on Repairs; Power Back On For 11,000 Customers; 4,000 Still Out

O&R company and contractor overhead line crews have restored power to about 11,000 of the approximately 15,000 customers who lost their service as a result of a powerful windstorm that pounded the region beginning just before dawn today and continuing through the morning.

O&R crews are working now to restore power to the remaining 4,000 customers at over 150 separate damage locations. O&R estimates that nearly all of those customers should be back in service by 8 a.m. tomorrow.

About 40 crews are in the field working on damage repairs. A handful of the remaining outages require some significant repair. In some cases, rebuilding of electric delivery infrastructure, such as pole lines, may be required before service is restored.

O&R declared a Storm Alert overnight and mobilized all available company overhead line crews and contractors to make repairs and restore electric service. Damage from the storm began shortly after 5 a.m. today. O&R immediately began to make repairs as damage reports poured in through the morning. The heavy winds began to calm about 11 a.m. and progress picked up on repairs, although damage reports continue to come in.

Current outages by county and state:

* Rockland County, NY - 302

* Orange County, NY - 922

* Sullivan County, NY - 2092

* Bergen County, NJ - 264

* Sussex County, NJ - 0

* Passaic County, NJ - 257

* Pike County, PA -121

##There are several ways customers can report outages and check service restoration status:

* Go to from any computer or web-enabled mobile device;
* Use the [O&R mobile app] ( from your iPhone, iPad or Android device;
* [Text] ( “OUT” to 69678 (myORU); or
* Call Customer Assistance at 1-877-434-4100
Go to to learn more about our mobile communication options.

##To help its customers prepare to weather a storm, O&R offers these tips:

* For safety’s sake, don’t touch or approach any downed wire. Assume it is energized and dangerous. Call O&R immediately toll-free 1-877-434-4100. Depending on the situation, you may also want to call your local police to divert traffic until an O&R crew arrives.
* Maintain a distance of at least 50 feet from downed wires and anything they are in contact with including puddles of water and fences. Supervise your children so that they are not in the vicinity and keep pets on a leash or otherwise secure.
* If a fallen wire is draped over a car, do not approach the car and make rescue attempts. * * Remain a safe distance away, and try to keep the occupant of the vehicle calm. If possible, emergency personnel should handle the situation.
* Have emergency equipment within reach — portable radio, flashlights, spare batteries, first aid kit, cell phone and important medications. Keep O&R’s toll-free number 1-877-434-4100 near the phone to report power outages.
* If you experience a power outage, don’t assume that O&R automatically knows about it or that someone else will report it. To be sure the outage is reported, please call O&R toll-free at 1-877-434-4100 to let O&R know what happened. The more information you can provide, the more O&R can help you. Remember: If the base station of your cordless phone plugs into the wall, your phone will be unusable during a power outage.

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