Preventing & Recovering From Outages

We take a lot of steps to prevent outages and recover from them quickly. Find out more about what we do, and what you can expect if you’re caught in an outage.

How to Prepare for a Power Outage

When a heat wave or major storm is on the way, make sure you're ready.

Prepare for Outages

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What to Do If Your Power Goes Out

Get step-by-step instructions for dealing with a power outage.

See the Steps

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How We Respond to Outages

Find out what we do to address an outage.

See Restoration Efforts

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What We’re Responsible for Repairing After Outages

Homeowners are responsible for some equipment at their homes.

Learn the Difference

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Preventing Outages With Tree Trimming

See how valuable tree trimming can be when it comes to preventing outages.

Get Trimming Information

How to get your Gas Service Back

If we do shut the gas, our priority is restoring your service as safely and quickly as possible.

Learn More