|
|
|
|
 |
| |
| |
|
Customer eligibility: NY
|
What is PowerSwitch?
PowerSwitch is an introductory program to Energy
Choice that provides New York customers with a one-time offer of 7%
off the supply
portion of your O&R bill for two billing periods ("Introductory
Period"). Plus, you get to choose the energy supplier that best meets
your needs from a list of participating
companies. Or, you can let O&R pick for you. But no matter how
you decide on an alternate supplier, O&R still delivers the energy
to your home and business.
Savings offered during the Introductory Period are not guaranteed beyond
that Period.
How do I enroll in PowerSwitch?
To qualify for the 7% savings, you must sign up directly through O&R.
You can enroll by using our convenient online
enrollment form, completing the enrollment card found in your monthly
O&R bill, or by calling us toll-free at 1-877-434-4100 and following
the voice prompts on our automated system.

Highlights:
- PowerSwitch provides a one-time 7% discount on
the supply portion of your O&R bill for the first
two billing periods after you enroll with an alternate
supplier.
- O&R still delivers the energy to your home or office.
- You get to choose an alternate supplier yourself from
a list of participating
companies or let O&R pick one
for you.
- O&R still handles all power outage or gas emergency
incidents, and maintains the safety and reliability of
its systems.
- O&R continues to read the meter(s) and do the billing.
- You'll get just one bill from O&R and make only one
monthly payment to O&R. O&R then pays the alternate
supplier on your behalf.
- In the event an alternate supplier fails to provide you
with gas or electric supply, O&R will act as a back-up
provider and ensure uninterrupted supply and delivery.
Enrollment Terms:
- PowerSwitch is only available for Orange &
Rockland's New York residential and small commercial customers.
- Savings on your utility bills beyond the Introductory
Period are not guaranteed.
- If you are already enrolled with an alternate supplier
or switch alternate suppliers, you are not eligible to
participate in PowerSwitch.
- You may participate in PowerSwitch only
once per service (electric and gas).
- You're free to withdraw at any time and select another
alternate supplier for your service(s) or you may return
to having O&R as your energy supplier. If you withdraw
during the Introductory Period, your 7% discount will
end.
After Enrolling in PowerSwitch:
- Your new alternate supplier will send you a sales agreement
with terms, conditions, and price terms for your gas and/or
electric supply for the Introductory Period and beyond.
- The alternate supplier may not cancel the agreement during
the introductory period.
- O&R will provide your alternate supplier with your
account information, including telephone number, to facilitate
participation in the Program.
- The sales agreement provided by your new alternate supplier
will have a month-to-month term.
- If you decide not to take service under the new sales
agreement, you have three days upon receipt of the sales
agreement to contact your new alternate supplier or O&R
to rescind the agreement and cancel your PowerSwitch
enrollment.
Price Terms with Your Alternate Supplier:
- The price for supply after the Introductory Period is
determined by the open price term in your sales agreement
with your new alternate supplier. If the open price term
does not state how the price will be determined, the alternate
supplier will inform you and O&R in advance when the
price will change, and what the price will be.
- If O&R does not receive a price change from your alternate
supplier for after the Introductory Period, you will continue
to be charged the supply price of the previous billing
period.
Cancellation Terms:
- You may cancel the agreement without penalty or termination
fee at anytime. Just contact the alternate supplier or
O&R.
- If you call to cancel the agreement more than 15 days
before your next bill, your alternate supplier's service
will end with the current billing period.
- If you call to cancel the agreement 15 days or less before
your next bill, your alternate supplier's service will
end with the next billing period.
|
|
|
| Customer category
key: |
Residential/Religous |
Small Commercial |
 |
Large Commercial and Industrial |
|
|
|
|