You can reduce paper waste, eliminate postage costs and save
on check writing fees when you sign up for Automatic Bill Payment (ABP).
In addition to helping the environment, ABP is a safe, convenient payment
option that frees you from the worry of missing a payment or getting a
late payment charge.
How ABP Works
When you sign up for ABP, you'll get your energy
bill in the mail as you do now (unless you sign up for eBill
service, our paperless billing option).
Then, as an ABP customer, your monthly bill amount
will automatically be deducted from your bank account no earlier than
10 days after the billing date appearing in the upper right of your bill.
That gives you plenty of time to review your statement before
payment is made.
Should you have any questions or concerns, you can contact a
Customer Service Representative who will work with you to resolve them promptly.
For your records, the amount paid will be reflected on your monthly bank
statement. Of course, your energy bill also shows the exact amount you
need to deduct from your balance, so there's absolutely no guesswork.
No Risk, No Obligation
You can sign up for ABP as long as you have an account with a
financial institution that processes electronic debits. There's no start-up fee, and there's
no charge each time a payment transfer is made.
After you sign up, you're under no obligation to stay on the plan. If you're not satisfied,
you can cancel at anytime — no questions asked.
Sign Up Now
Complete an online form in My
Account, or contact Customer
Assistance. Either way, we'll send you a confirmation letter. Please be aware that it may take up to one
billing period for ABP to take effect. You will see a DO NOT PAY message
on your bill.