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Report a Gas Leak
Report a Power Problem
Reporting Energy Theft
a Meter Reading
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With your mobile Web phone, you can do business with us wherever you are. Just enter www.oru.com into
the browser of your Web-enabled cell phone and you
have instant convenience.
Take this short survey to provide feedback to The New York Public Service Commission about the way the bill should look, the information it should include and your preferred delivery method.
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If you and your neighbors have lost power, report it by calling our toll-free customer service
number at 1-877-434-4100 or by submitting an online Outage
To report a gas leak,
call our Gas Emergency Hotline at 1-800-533-LEAK (5325), 911 or your local gas provider.
Whether it's 2:00 in the afternoon or 2:00 in the morning, you can make
a service request, update
your account information, submit
a meter reading, and more — with one of our easy-to-use online forms.
Enjoy the same convenience with My Account, where
you can do things like check your account balance, pay your bill online, view past bills, view your billing
history, and enroll in Automatic Bill Payment.
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