| Gas Emergency Hotline |
| For Gas Emergencies only. Speak with a representative
by phone |
Toll Free Number:
1-800-533-5325 |
24 Hours |
| Online
Contact Form |
| Send a
message to a Customer Service Representative online |
Contact
Customer Assistance form available on our Web site
 |
Send the
form anytime and we will do our best to respond within 24 hours,
excluding weekends and holidays. |
| Customer
Assistance Service Line |
| Speak with a Customer
Service Representative by phone |
Toll Free Number:
1-877-434-4100 (listen for options) |
Monday – Friday,
8:00 a.m. – 7:00 p.m., except holidays |
| Language
Translation Service |
| Speak with a Customer
Service Representative through an interpreter |
Toll Free Number:
1-877-434-4100, then "0". (We'll put you on hold while
we establish a three-way call.) |
Monday – Friday,
8:00 a.m. – 7:00 p.m., except holidays |
| Teletypewriter (TTY) |
| Communicate with a
Customer Service Representative through a teletypewriter (TTY) |
845-425-3303 |
Monday – Friday,
8:00 a.m. – 7:00 p.m., except holidays |
| Walk-in
Customer Service Centers |
| Speak with a Customer
Service Representative face-to-face |
Spring Valley Operations
Center
390 W. Route 59
Spring Valley, NY
Blooming Grove Operations Center
500 Route 208
Monroe, NY
Port Jervis Office
16 Pike Street
Port Jervis, NY
Milford Office
311 Broad Street, The Town Square
Milford, PA
|
Monday – Friday,
8:00 a.m. – 4:30 p.m., except holidays |
| Postal
Delivery |
| Correspondence or documentation
to support a request may be mailed to our Spring Valley location |
Orange & Rockland
390 W. Route 59
Spring Valley, NY 10977
|
|
