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Who can pay by phone?
Any customer with a checking account from a bank,
credit union or other financial institution can pay by phone.
How do I pay by phone?
To pay by phone, call Customer Assistance toll-free
at 1-877-434-4100 and select one of these two options:
What do I need to pay by phone?
You'll need to have your checkbook and energy bill handy.
Is there a charge for making a payment by phone?
This option is a free service. Plus, you get to save on postage
costs and check fees.
When will payment be posted to my account if I pay
by phone?
To be on the safe side, please allow two business days for
payment to be posted to your account.
How will I know if my payment went through when I
pay by phone?
You'll get a confirmation message at the end of your call.
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