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Frequently Asked Questions
Our Service Pledge
Our Customer Service Representatives are trained to handle matters concerning your service or account.
Contact us online, by phone, by mail or face-to-face.
To report a gas leak, call our Gas Emergency Hotline at 1-800-533-LEAK (5325) or 911.
Automatic Bill Payment, Budget Billing, eBill, My Account. These are just some of the several payment and billing options we have to offer.
O&R offers programs and information to help you manage your energy costs and your bill.
Did you lose power? Is there a streetlight out? Have any other issues? Use our online forms to report any of these.
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