Customer Service

Customer Service

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Contact Us

Our Customer Service Representatives are trained to handle matters concerning your service or account.

Contact us online, by phone, by mail or face-to-face.

To report a gas leak, call our Gas Emergency Hotline at 1-800-533-LEAK (5325) or 911.




Convenient Payment and Billing Options

Automatic Bill Payment, Budget Billing, eBill, My Account. These are just some of the several payment and billing options we have to offer.

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Manage my bill

O&R offers programs and information to help you manage your energy costs and your bill.

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Report an Issue

Did you lose power? Is there a streetlight out? Have any other issues? Use our online forms to report any of these.

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