How to
Obtain Service
A. Applications
B. Deposits
C. Permits
D. Temporary Service
E. Unusual Conditions
F. Extensions of Lines and Facilities
G. Allowance for the Provision of Electric Service
H. Extensions of Lines and Facilities to New Residential Subdivisions
I. Extensions of Lines and Facilities to Non-Residential Customers with New or Increased Capacity
Facilities
J. Excess Facilities
Characteristics
of Service
A. General
B. Secondary Service
C. Primary Service
D. Substation Service
E. Transmission Service
Service
Connections
A. General
B. Location of Service Wires, Meters, Etc.
C. Outdoor Metering
Wiring
and Equipment
A. Wiring, Apparatus and Inspection
B. Increased Capacity
C. Welders, Motors and Miscellaneous Apparatus
D. Company Service Equipment
Metering
and Billing
A. Access to Customer's Premises
B. Identification of Employees
C. Meters
D. Meter Reading
E. Rendering of Bills
F. Late Payment Charge
G. Dishonored Payments
H. Change of Rate
I. Budget Billing
J. Quarterly Payment Plan
K. Deferred Payment Agreement
L. Interest on Customer Overpayments
M. Backbilling
N. Shared Meters
O. Low Income Program
Liability
A. Company Liability
B. Customer Obligations
Refusal
or Discontinuance of Service
A. Conditions of Disconnection
B. Final Disconnect Notice
C. Physical Disconnection of Service
D. Dishonored Checks
E. Payment at the Time of Disconnection
F. Third Party Notice
G. Alternate Address
H. Discontinuance of Service to Entire Multiple Dwellings
I. Discontinuance of Service to Two-Family Dwellings
J. Disconnection of Service — Special Procedures
K. Tampering and Theft of Service
L. Other Reasons for Disconnection of Service
M. Emergency Disconnections
N. Restoration of Service
Charges
for Special Services
A. Services for Which No Charges Are Made
B. Pole Attachment Charges
C. Charges for Bill History Information
D. Charges for Other Service
Service
Classification Riders
Rider G — NYPA - EDP Delivery Service
Rider H — Economic Development
Rider I — Retail Access Program
Rider J — NYPA Power for Jobs Service Rider
Rider K — Day Ahead Demand Reduction Program
Rider L — Emergency Demand Response Program
Rider M — Real-Time Pricing
Rider N — Net Metering for Customer-Generators
Retail
Access Cost Recovery Mechanisms
23.1 Energy Cost Adjustment
23.2 System Benefits Charge
23.3 Reserved for Future Use
23.4 Renewable Portfolio Standard Charge
23.5 Merchant Function Charge
23.6 Transition Adjustment for Competitive Services
SC
1 Residential Service SC 2
General Secondary or Primary Service SC 3
General Primary Service SC 4
Public Street Lighting SC 5
Traffic Signal Lighting SC 6
Not Currently in Use SC 7
Not Currently in Use SC 8
Not Currently in Use SC 9
General Commercial Service over 1000 kW SC 10
Not Currently in Use SC 11
Not Currently in Use SC 12
Not Currently in Use SC 13
Not Currently in Use SC 14
Not Currently in Use SC 15
Buyback Service SC 16
Private Area Lighting SC 17
Not Currently in Use SC 18
Not Currently in Use SC 19
Residential Optional Time-of-Use Service SC 20
General Secondary Optional Time-of-Use Service SC 21
General Primary Optional Time-of-Use Service SC 22
General Industrial Service over 1000 kW SC 23
Individually Negotiated Contracts SC 24
Retail Access — Service to ESCOs SC
25 Standby Service
Addendums
MET
— "New York Practices and Procedures for the Provision of Electric Metering in a Competitive
Environment" as adopted by the New York State Public Service Commission in Case Nos. 00-E-0165
and 94-E-0952. SIR-7
— "New York State Standardized Interconnection Requirements and Application Process
for New Distributed Generators 2 MW or Less Connected in Parallel with Utility Distribution Systems",
as adopted by the New York Public Service Commission UBP-5
— Uniform Business Practices, as adopted by the New York State Public Service Commission
in Case Nos. 98-M-1343 and 07-M-1514
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