Electric Service Improvements Key to PCL&P Pact
MILFORD, PA. October 24, 2007 — Pike County Light & Power (PCL&P) today announced a set of far-reaching
plans aimed at substantially fortifying its electric system
in Pennsylvania and improving service to its electric customers in the state over the next five years and
beyond.
Those plans feature the opening of a new customer service office in Milford, the establishment of a Community
Advisory Council and the construction of several major new electric service reliability projects, including
building a new electric substation for Milford and building a new second main transmission line to feed Pike
County.
Since tree-related equipment interference can be a major cause of service interruptions, PCL&P also will
be trimming trees along its delivery lines more often and will seek to aggressively manage vegetation to
reduce the risk of tree interference and associated service interruptions. Those steps could include ground
to sky trimming and even tree removal in key areas.
In order to support a timely response to service interruptions, PCL&P plans to build a staging area with
a storage shed that would maintain an inventory of repair equipment and supplies at its new Milford area
substation. In addition, PCL&P is to perform a number of upgrades at a variety of different locations
that will reduce the frequency of service interruptions, their duration and the number of customers affected
throughout its Pike service territory.
PCL&P's new Customer Service office in Milford will make it easier for customers to do business with the
company. PCL&P also has committed to taking a more active role in the Pike County and Tri-State Chambers
of Commerce and to increase its annual United Way contributions
to Pike County.
All of these proposals grew out of a joint settlement of a complaint case brought by Pike County and a number
of other parties against PCL&P. The case posed questions about PCL&P's electric delivery service
and electric supply rates that went into place in January
2006 when price caps were removed in compliance with orders
from the Pennsylvania Public Utilities Commission (PAPUC).
The settlement resolves these questions but still requires PAPUC approval.
PCL&P Vice President of Customer Service James J. O'Brien said, "In order to address the concerns raised
by the county and Pike's customers, we are proposing substantial
improvements to the electric system serving our Pike County
service territory. Our system will have tougher maintenance
requirements, stronger customer support goals and a deeper
commitment to the community it serves."
He added, "However, as noted in the settlement, such sweeping improvements come with a price. Pike County
Light & Power expects to seek rate relief for these proposed projects. We will seek to balance appropriately
any rate increase with the economic circumstances of customers
and the economic reality that investors require compensation."
To help guide and advise the Company in implementing system and service improvements, PCL&P intends to
establish a Community Advisory Council comprised of PCL&P and community representatives.
The Council's purpose will be to provide an informational forum for two-way communications between PCL&P
and community representatives on behalf of PCL&P customers on issues including: PCL&P's PAPUC-directed
electric supply rates to be placed into effect on January
1, 2008, annual summer preparedness plans, planned outage
notification plans, construction plans for short and long term projects and updates regarding wholesale power
markets and related industry developments. PCL&P
also will provide its Annual Electric Reliability Report
to the Community Advisory Council for review and discussion.
The Community Advisory Council will be comprised of two members from PCL&P, one member from the County
of Pike, one rotating member from the Borough of Milford, Milford Township, Matamoras Borough, Westfall Township,
one member from the Delaware Valley School District, one small business customer member, one residential
customer member and one industrial/ large commercial customer member.
Beginning January 1, PCL&P will no longer be permitted to offer its customers in Pike County a fixed price
for electric supply service. Instead, PCL&P's rates will be based on market prices for electric supply
purchased through the markets established by the New York
Independent System Operator. Because these prices fluctuate
hourly, PCL&P's price will vary from month
to month. This type of pricing is referred to in the industry
as "market-based variable pricing."
Although over the long term, this type of market-based pricing has historically resulted in lower prices than
rates that are hedged or fixed, there is no guarantee this
trend will continue. This type of pricing will reflect the volatility of the competitive market place.
Prices for each upcoming month will be posted on the Company's website about three days prior to the first
day of the month. PCL&P also will make available historic price information so that customers can become
familiar with the type of price fluctuations that occur with
market-based variable pricing.
PCL&P's customers also will continue to have the opportunity to participate in the aggregation program
initiated by Direct Energy Services in July 2006. Direct's
prices for electric commodity service for the period January
2008 through May 2009 will be 11.9 cents per kWh. Customers
that are currently in Direct's aggregation program do not need to take any action to remain in that program.
Customers who wish to join should contact Direct at 1-888-734-0741.
Other electric supply companies also are competing for business in Pike County.
Con Edison Solutions, a non-utility affiliate of PCL&P, is offering a fixed price of 11.14 cents per kWh.
Details of the offer can be obtained from Con Edison Solutions at 1-866-842-8166. PCL&P keeps a list of current
companies on its website at www.oru.com. |