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About O&R

General Information

Emergencies
Gas Hotline: 1-800-533-5325 Anytime
Electric: 1-877-434-4100 Anytime
Call Before You Dig
Dial 811 Call for hours
Customer Assistance
1-877-434-4100 Toll Free
TTY/TDD 845-425-3303
Walk-in Customer Service Center locations and other contact information
Monday – Friday,
8:00 a.m. – 7:00 p.m.
(except holidays)
Community Relations
845-577-2654 Monday – Friday,
8:00 a.m. – 4:30 p.m.
(except holidays)
Corporate Offices
Main Switchboard: 845-352-6000
Monday – Friday,
8:00 a.m. – 4:30 p.m.
(except holidays)
Mailing Address:
Orange and Rockland Utilities, Inc.
One Blue Hill Plaza
Pearl River, NY 10965
 
Ethics Office
Ethics Helpline: 845-577-3551 Anytime
Media Relations
845-577-2430 Anytime
New Construction Services Offices
845-577-3324 Monday – Friday,
8:00 a.m. – 4:30 p.m.
Observed Holidays
New Year's Day
Martin Luther King Day
Presidents' Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Day after Thanksgiving
Christmas Day
When a holiday falls on a nonworkday, the holiday is observed on Monday or Friday.
Security Services
845-577-3130 Anytime